{"id":101153,"date":"2026-09-07T16:45:16","date_gmt":"2026-09-07T16:45:16","guid":{"rendered":"https:\/\/danangtohoian.com\/?page_id=101153"},"modified":"2026-09-07T16:46:28","modified_gmt":"2026-09-07T16:46:28","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/danangtohoian.com\/ko\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions | Minh Vu Travel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"101153\" class=\"elementor elementor-101153\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66d36a8 e-flex e-con-boxed e-con e-parent\" data-id=\"66d36a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3ca3c8 elementor-widget elementor-widget-html\" data-id=\"c3ca3c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ============================================================\nMINH VU TRAVEL \u2014 TERMS & CONDITIONS\nURL: https:\/\/danangtohoian.com\/terms-conditions\/\n\nCore approach:\n- Customer-first\n- Booking confirmation is the main service reference\n- Clear price \/ route \/ vehicle before travel\n- Specific policy pages provide detailed conditions\n- Reasonable flexibility for changes\n- No automatic penalties where no real cost exists\n- Applicable Vietnamese law\n- Consumer rights preserved\n- Practical dispute resolution\n- No blanket exclusion of responsibility\n\nPaste into ONE Elementor HTML Widget\n============================================================ -->\n\n<style>\n.mvtc-page {\n    --mv-blue: #1a5fd8;\n    --mv-blue-dark: #1347b0;\n    --mv-blue-soft: #eef4ff;\n\n    --mv-ink: #0d1f3c;\n    --mv-text: #3a4f72;\n    --mv-muted: #6b82a6;\n\n    --mv-bg: #f7faff;\n    --mv-white: #ffffff;\n\n    --mv-border: rgba(26,95,216,.12);\n    --mv-border-strong: rgba(26,95,216,.18);\n\n    --mv-font:\n        'Inter',\n        system-ui,\n        -apple-system,\n        BlinkMacSystemFont,\n        \"Segoe UI\",\n        Arial,\n        sans-serif;\n\n    width: 100%;\n    max-width: 100%;\n\n    color: var(--mv-text);\n    font-family: var(--mv-font);\n    line-height: 1.7;\n    -webkit-font-smoothing: antialiased;\n}\n\n.mvtc-page *,\n.mvtc-page *::before,\n.mvtc-page *::after {\n    box-sizing: border-box;\n}\n\n.mvtc-container {\n    width: min(1080px, calc(100% - 40px));\n    margin: 0 auto;\n}\n\n\n\/* Breadcrumb\n============================================================ *\/\n\n.mvtc-breadcrumb {\n    padding-top: 24px;\n\n    color: var(--mv-muted);\n\n    font-size: 14px;\n    font-weight: 600;\n}\n\n.mvtc-breadcrumb a {\n    color: var(--mv-blue);\n    text-decoration: none;\n}\n\n.mvtc-breadcrumb a:hover,\n.mvtc-breadcrumb a:focus-visible {\n    color: var(--mv-blue-dark);\n    outline: none;\n}\n\n.mvtc-breadcrumb span {\n    margin: 0 8px;\n    opacity: .55;\n}\n\n\n\/* Hero\n============================================================ *\/\n\n.mvtc-hero {\n    max-width: 880px;\n\n    margin: 0 auto;\n    padding: 64px 0 54px;\n\n    text-align: center;\n}\n\n.mvtc-eyebrow {\n    display: inline-block;\n\n    margin-bottom: 13px;\n\n    color: var(--mv-blue);\n\n    font-size: 12.5px;\n    font-weight: 800;\n    letter-spacing: .14em;\n    text-transform: uppercase;\n}\n\n.mvtc-hero h1 {\n    margin: 0 0 20px;\n\n    color: var(--mv-ink);\n\n    font-size: clamp(36px,5vw,56px);\n    font-weight: 850;\n    letter-spacing: -.035em;\n    line-height: 1.1;\n}\n\n.mvtc-hero-text {\n    max-width: 760px;\n\n    margin: 0 auto;\n\n    color: var(--mv-text);\n\n    font-size: 18px;\n    line-height: 1.7;\n}\n\n.mvtc-updated {\n    display: inline-flex;\n\n    margin-top: 22px;\n    padding: 7px 14px;\n\n    border: 1px solid var(--mv-border);\n    border-radius: 999px;\n\n    background: var(--mv-blue-soft);\n\n    color: var(--mv-muted);\n\n    font-size: 13px;\n    font-weight: 700;\n}\n\n\n\/* Summary\n============================================================ *\/\n\n.mvtc-summary {\n    max-width: 900px;\n\n    margin: 0 auto 64px;\n    padding: 30px 34px;\n\n    border: 1px solid var(--mv-border);\n    border-radius: 18px;\n\n    background: var(--mv-bg);\n}\n\n.mvtc-summary p {\n    margin: 0 0 13px;\n\n    color: var(--mv-text);\n\n    font-size: 16px;\n    line-height: 1.75;\n}\n\n.mvtc-summary p:last-child {\n    margin-bottom: 0;\n}\n\n.mvtc-summary strong {\n    color: var(--mv-ink);\n}\n\n\n\/* Sections\n============================================================ *\/\n\n.mvtc-section {\n    padding: 68px 0;\n}\n\n.mvtc-section-light {\n    background:\n        radial-gradient(\n            circle at top left,\n            rgba(26,95,216,.055),\n            transparent 28%\n        ),\n        var(--mv-bg);\n}\n\n.mvtc-content {\n    max-width: 880px;\n    margin: 0 auto;\n}\n\n.mvtc-content h2 {\n    margin: 0 0 17px;\n\n    color: var(--mv-ink);\n\n    font-size: clamp(27px,4vw,38px);\n    font-weight: 850;\n    letter-spacing: -.025em;\n    line-height: 1.25;\n}\n\n.mvtc-content h3 {\n    margin: 30px 0 10px;\n\n    color: var(--mv-ink);\n\n    font-size: 20px;\n    font-weight: 800;\n    line-height: 1.35;\n}\n\n.mvtc-content p {\n    margin: 0 0 17px;\n\n    color: var(--mv-text);\n\n    font-size: 16px;\n    line-height: 1.75;\n}\n\n.mvtc-content strong {\n    color: var(--mv-ink);\n}\n\n\n\/* Cards\n============================================================ *\/\n\n.mvtc-grid {\n    display: grid;\n    grid-template-columns: repeat(3,1fr);\n\n    gap: 18px;\n\n    margin-top: 30px;\n}\n\n.mvtc-card {\n    padding: 27px;\n\n    background: var(--mv-white);\n\n    border: 1px solid var(--mv-border);\n    border-radius: 18px;\n\n    box-shadow: 0 8px 24px rgba(26,95,216,.035);\n}\n\n.mvtc-card-label {\n    display: inline-block;\n\n    margin-bottom: 13px;\n    padding: 5px 10px;\n\n    border-radius: 999px;\n\n    background: var(--mv-blue-soft);\n\n    color: var(--mv-blue);\n\n    font-size: 11px;\n    font-weight: 850;\n    letter-spacing: .07em;\n    text-transform: uppercase;\n}\n\n.mvtc-card h3 {\n    margin: 0 0 10px;\n\n    color: var(--mv-ink);\n\n    font-size: 19px;\n    font-weight: 850;\n    line-height: 1.35;\n}\n\n.mvtc-card p {\n    margin: 0;\n\n    color: var(--mv-text);\n\n    font-size: 14.8px;\n    line-height: 1.7;\n}\n\n\n\/* List\n============================================================ *\/\n\n.mvtc-list {\n    display: grid;\n    gap: 11px;\n\n    margin: 20px 0 0;\n    padding: 0;\n\n    list-style: none;\n}\n\n.mvtc-list li {\n    position: relative;\n\n    padding-left: 24px;\n\n    color: var(--mv-text);\n\n    font-size: 15.5px;\n    line-height: 1.65;\n}\n\n.mvtc-list li::before {\n    content: \"\u2713\";\n\n    position: absolute;\n    left: 0;\n\n    color: var(--mv-blue);\n\n    font-weight: 850;\n}\n\n\n\/* Note\n============================================================ *\/\n\n.mvtc-note {\n    max-width: 900px;\n\n    margin: 0 auto;\n    padding: 31px 34px;\n\n    background: var(--mv-white);\n\n    border: 1px solid var(--mv-border);\n    border-left: 4px solid var(--mv-blue);\n    border-radius: 0 16px 16px 0;\n\n    box-shadow: 0 10px 30px rgba(26,95,216,.05);\n}\n\n.mvtc-note h2 {\n    margin: 0 0 13px;\n\n    color: var(--mv-ink);\n\n    font-size: 27px;\n    font-weight: 850;\n    line-height: 1.3;\n}\n\n.mvtc-note p {\n    margin: 0 0 14px;\n\n    color: var(--mv-text);\n\n    font-size: 15.5px;\n    line-height: 1.72;\n}\n\n.mvtc-note p:last-child {\n    margin-bottom: 0;\n}\n\n\n\/* Policy links\n============================================================ *\/\n\n.mvtc-policy-grid {\n    display: grid;\n    grid-template-columns: repeat(2,1fr);\n\n    gap: 15px;\n\n    margin-top: 28px;\n}\n\n.mvtc-policy-link {\n    display: block;\n\n    padding: 20px 21px;\n\n    background: var(--mv-white);\n\n    border: 1px solid var(--mv-border);\n    border-radius: 15px;\n\n    text-decoration: none;\n\n    transition:\n        transform .16s ease,\n        border-color .16s ease;\n}\n\n.mvtc-policy-link:hover,\n.mvtc-policy-link:focus-visible {\n    border-color: var(--mv-border-strong);\n    transform: translateY(-1px);\n    outline: none;\n}\n\n.mvtc-policy-link strong {\n    display: block;\n\n    margin-bottom: 4px;\n\n    color: var(--mv-ink);\n\n    font-size: 15px;\n}\n\n.mvtc-policy-link span {\n    display: block;\n\n    color: var(--mv-muted);\n\n    font-size: 13.5px;\n    line-height: 1.55;\n}\n\n\n\/* FAQ\n============================================================ *\/\n\n.mvtc-faq-heading {\n    max-width: 760px;\n\n    margin: 0 auto 28px;\n\n    text-align: center;\n}\n\n.mvtc-faq-heading h2 {\n    margin: 0 0 10px;\n\n    color: var(--mv-ink);\n\n    font-size: clamp(28px,4vw,38px);\n    font-weight: 850;\n}\n\n.mvtc-faq-heading p {\n    margin: 0;\n    color: var(--mv-text);\n}\n\n.mvtc-faq {\n    max-width: 900px;\n    margin: 0 auto;\n}\n\n.mvtc-faq-item {\n    padding: 22px 0;\n\n    border-bottom: 1px solid var(--mv-border);\n}\n\n.mvtc-faq-item:first-child {\n    border-top: 1px solid var(--mv-border);\n}\n\n.mvtc-faq-item h3 {\n    margin: 0 0 8px;\n\n    color: var(--mv-ink);\n\n    font-size: 18px;\n    font-weight: 800;\n    line-height: 1.4;\n}\n\n.mvtc-faq-item p {\n    margin: 0;\n\n    color: var(--mv-text);\n\n    font-size: 15.5px;\n    line-height: 1.7;\n}\n\n\n\/* CTA\n============================================================ *\/\n\n.mvtc-cta {\n    max-width: 940px;\n\n    margin: 0 auto;\n    padding: 48px 42px;\n\n    border-radius: 22px;\n\n    background:\n        radial-gradient(\n            circle at top left,\n            rgba(255,255,255,.12),\n            transparent 34%\n        ),\n        var(--mv-blue);\n\n    box-shadow: 0 18px 40px rgba(26,95,216,.20);\n\n    color: #fff;\n\n    text-align: center;\n}\n\n.mvtc-cta .mvtc-eyebrow {\n    color: #fff;\n    opacity: .8;\n}\n\n.mvtc-cta h2 {\n    margin: 0 0 13px;\n\n    color: #fff;\n\n    font-size: clamp(28px,4vw,38px);\n    font-weight: 850;\n}\n\n.mvtc-cta p {\n    max-width: 650px;\n\n    margin: 0 auto 24px;\n\n    color: #fff;\n\n    font-size: 16px;\n    line-height: 1.7;\n\n    opacity: .92;\n}\n\n.mvtc-buttons {\n    display: flex;\n    flex-wrap: wrap;\n    justify-content: center;\n\n    gap: 10px;\n}\n\n.mvtc-btn {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n\n    min-height: 44px;\n\n    padding: 11px 19px;\n\n    border-radius: 999px;\n\n    font-size: 14px;\n    font-weight: 800;\n\n    text-decoration: none;\n\n    transition:\n        transform .16s ease,\n        background .16s ease;\n}\n\n.mvtc-btn:hover,\n.mvtc-btn:focus-visible {\n    transform: translateY(-1px);\n    outline: none;\n}\n\n.mvtc-btn-primary {\n    background: #fff;\n    color: var(--mv-blue) !important;\n}\n\n.mvtc-btn-primary:hover {\n    background: var(--mv-blue-soft);\n}\n\n.mvtc-btn-secondary {\n    background: rgba(255,255,255,.09);\n\n    border: 1px solid rgba(255,255,255,.42);\n\n    color: #fff !important;\n}\n\n.mvtc-btn-secondary:hover {\n    background: rgba(255,255,255,.16);\n}\n\n\n\/* Responsive\n============================================================ *\/\n\n@media (max-width: 900px) {\n\n    .mvtc-grid {\n        grid-template-columns: 1fr;\n    }\n\n}\n\n@media (max-width: 700px) {\n\n    .mvtc-policy-grid {\n        grid-template-columns: 1fr;\n    }\n\n}\n\n@media (max-width: 640px) {\n\n    .mvtc-container {\n        width: min(100% - 28px,1080px);\n    }\n\n    .mvtc-breadcrumb {\n        padding-top: 18px;\n    }\n\n    .mvtc-hero {\n        padding: 44px 0 38px;\n        text-align: left;\n    }\n\n    .mvtc-hero-text {\n        font-size: 16px;\n    }\n\n    .mvtc-summary {\n        margin-bottom: 45px;\n        padding: 24px;\n    }\n\n    .mvtc-section {\n        padding: 52px 0;\n    }\n\n    .mvtc-card {\n        padding: 23px;\n    }\n\n    .mvtc-note {\n        padding: 25px 22px;\n    }\n\n    .mvtc-faq-heading {\n        text-align: left;\n    }\n\n    .mvtc-cta {\n        padding: 38px 23px;\n        text-align: left;\n    }\n\n    .mvtc-buttons {\n        flex-direction: column;\n    }\n\n    .mvtc-btn {\n        width: 100%;\n    }\n}\n<\/style>\n\n\n<div class=\"mvtc-page\">\n\n\n    <!-- =====================================================\n         BREADCRUMB\n    ====================================================== -->\n\n    <div class=\"mvtc-container\">\n\n        <nav class=\"mvtc-breadcrumb\" aria-label=\"Breadcrumb\">\n\n            <a href=\"\/\">Home<\/a>\n\n            <span>\u203a<\/span>\n\n            <a href=\"\/policies\/\">Policies<\/a>\n\n            <span>\u203a<\/span>\n\n            <strong>Terms &amp; Conditions<\/strong>\n\n        <\/nav>\n\n    <\/div>\n\n\n    <!-- =====================================================\n         HERO\n    ====================================================== -->\n\n    <section class=\"mvtc-container\">\n\n        <div class=\"mvtc-hero\">\n\n            <div class=\"mvtc-eyebrow\">\n                Minh Vu Travel\n            <\/div>\n\n            <h1>\n                Terms &amp; Conditions\n            <\/h1>\n\n            <p class=\"mvtc-hero-text\">\n                The general terms that apply\n                when you book and use\n                Minh Vu Travel private car,\n                transfer, sightseeing\n                and related travel services.\n            <\/p>\n\n            <div class=\"mvtc-updated\">\n                Last updated: September 7, 2026\n            <\/div>\n\n        <\/div>\n\n\n        <div class=\"mvtc-summary\">\n\n            <p>\n                <strong>\n                    We want the booking to be clear\n                    before the journey begins.\n                <\/strong>\n            <\/p>\n\n            <p>\n                Your individual booking confirmation\n                is the main reference\n                for your route, date, pickup time,\n                vehicle, price and included services.\n            <\/p>\n\n            <p>\n                These Terms &amp; Conditions,\n                together with our individual policy pages,\n                explain the general way\n                Minh Vu Travel handles bookings,\n                changes, payments and service issues.\n            <\/p>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         ABOUT TERMS\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    About These Terms\n                <\/div>\n\n                <h2>\n                    When These Terms Apply\n                <\/h2>\n\n                <p>\n                    These Terms &amp; Conditions\n                    apply to transport and related travel services\n                    confirmed with Minh Vu Travel.\n                <\/p>\n\n                <p>\n                    A booking may be discussed\n                    and confirmed through our website,\n                    WhatsApp, telephone,\n                    email or another direct\n                    communication channel.\n                <\/p>\n\n                <p>\n                    When you ask us to proceed\n                    after the main booking details\n                    have been confirmed,\n                    the booking is handled\n                    according to the specific arrangement\n                    agreed with you\n                    and these general terms,\n                    subject to applicable law.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         BOOKING CONFIRMATION\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-note\">\n\n                <h2>\n                    Your Booking Confirmation Comes First\n                <\/h2>\n\n                <p>\n                    Every trip is different.\n                <\/p>\n\n                <p>\n                    Your booking confirmation\n                    should state the important details\n                    relevant to your service,\n                    which may include:\n                <\/p>\n\n\n                <ul class=\"mvtc-list\">\n\n                    <li>\n                        Travel date\n                    <\/li>\n\n                    <li>\n                        Pickup time\n                    <\/li>\n\n                    <li>\n                        Pickup and drop-off location\n                    <\/li>\n\n                    <li>\n                        Confirmed route\n                    <\/li>\n\n                    <li>\n                        Sightseeing stops where applicable\n                    <\/li>\n\n                    <li>\n                        Vehicle category\n                    <\/li>\n\n                    <li>\n                        Number of passengers\n                    <\/li>\n\n                    <li>\n                        Price\n                    <\/li>\n\n                    <li>\n                        Included waiting time\n                        or service duration where relevant\n                    <\/li>\n\n                    <li>\n                        Additional services\n                        such as child seats or tickets\n                    <\/li>\n\n                <\/ul>\n\n                <p style=\"margin-top:20px;\">\n                    Where the booking confirmation\n                    contains a specific arrangement\n                    that differs from a general example\n                    on our website,\n                    the confirmed booking arrangement\n                    is the main reference,\n                    subject to applicable law.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         SERVICES\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Our Services\n                <\/div>\n\n                <h2>\n                    What Minh Vu Travel Provides\n                <\/h2>\n\n                <p>\n                    Minh Vu Travel arranges\n                    private car transfers,\n                    airport transfers,\n                    sightseeing transport\n                    and related travel services\n                    in accordance with\n                    the confirmed booking.\n                <\/p>\n\n                <p>\n                    Depending on the booking,\n                    we may also help arrange\n                    additional services such as:\n                <\/p>\n\n\n                <div class=\"mvtc-grid\">\n\n\n                    <div class=\"mvtc-card\">\n\n                        <div class=\"mvtc-card-label\">\n                            Transport\n                        <\/div>\n\n                        <h3>\n                            Private Car\n                        <\/h3>\n\n                        <p>\n                            Private transport\n                            using a vehicle category\n                            suitable for the confirmed\n                            passengers and luggage.\n                        <\/p>\n\n                    <\/div>\n\n\n                    <div class=\"mvtc-card\">\n\n                        <div class=\"mvtc-card-label\">\n                            Family\n                        <\/div>\n\n                        <h3>\n                            Child Seats\n                        <\/h3>\n\n                        <p>\n                            Infant, child\n                            or booster seats\n                            may be arranged\n                            when requested and available.\n                        <\/p>\n\n                    <\/div>\n\n\n                    <div class=\"mvtc-card\">\n\n                        <div class=\"mvtc-card-label\">\n                            Additional Service\n                        <\/div>\n\n                        <h3>\n                            Attraction Tickets\n                        <\/h3>\n\n                        <p>\n                            Selected attraction,\n                            show or activity tickets\n                            may be arranged\n                            when requested.\n                        <\/p>\n\n                    <\/div>\n\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         PRICE\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Price\n                <\/div>\n\n                <h2>\n                    We Confirm the Price Before the Trip\n                <\/h2>\n\n                <p>\n                    Minh Vu Travel normally confirms\n                    the price for the agreed service\n                    before the booking is finalised.\n                <\/p>\n\n                <p>\n                    The price is based\n                    on the route, vehicle,\n                    service duration\n                    and other details confirmed\n                    at the time of booking.\n                <\/p>\n\n                <p>\n                    We do not want customers\n                    to discover unexpected charges\n                    at the end of the journey.\n                <\/p>\n\n                <p>\n                    If the customer later requests\n                    a significant change,\n                    additional destination,\n                    extended waiting period\n                    or another service\n                    that changes the original arrangement,\n                    an additional price may apply.\n                <\/p>\n\n                <p>\n                    Where practical,\n                    we will explain the additional price\n                    before the customer decides\n                    to make the change.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         PAYMENT\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Payment\n                <\/div>\n\n                <h2>\n                    Payment Arrangements\n                <\/h2>\n\n                <p>\n                    For many standard private car bookings,\n                    advance payment is not required\n                    and payment can be made\n                    according to the arrangement\n                    confirmed with the customer.\n                <\/p>\n\n                <p>\n                    Cash payment is commonly available.\n                <\/p>\n\n                <p>\n                    Certain services may require\n                    a deposit or advance payment,\n                    particularly where Minh Vu Travel\n                    needs to commit a direct cost\n                    in advance.\n                <\/p>\n\n                <p>\n                    This can include certain tickets,\n                    larger or special bookings,\n                    cruise services\n                    or other arrangements\n                    requiring advance commitment.\n                <\/p>\n\n                <p>\n                    For detailed payment information,\n                    please see our\n                    <a href=\"\/booking-payment-policy\/\">\n                        Booking &amp; Payment Policy\n                    <\/a>.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         CHANGES\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Changes\n                <\/div>\n\n                <h2>\n                    If Your Plans Change, Tell Us\n                <\/h2>\n\n                <p>\n                    Travel plans sometimes change.\n                <\/p>\n\n                <p>\n                    Whenever practical,\n                    Minh Vu Travel will first try\n                    to adjust the pickup time,\n                    itinerary or travel date\n                    rather than immediately\n                    treating the booking as cancelled.\n                <\/p>\n\n                <p>\n                    We do not automatically\n                    add a cancellation\n                    or change fee\n                    simply because something changed.\n                <\/p>\n\n                <p>\n                    Where a real,\n                    non-recoverable cost\n                    has already been incurred,\n                    we will explain that cost\n                    and try to keep it\n                    as low as reasonably possible.\n                <\/p>\n\n                <p>\n                    See our\n                    <a href=\"\/cancellation-policy\/\">\n                        Cancellation &amp; Changes Policy\n                    <\/a>\n                    for details.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         CUSTOMER INFORMATION\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Booking Information\n                <\/div>\n\n                <h2>\n                    Please Give Us Accurate Trip Details\n                <\/h2>\n\n                <p>\n                    Customers should provide\n                    reasonably accurate information\n                    needed to arrange the service.\n                <\/p>\n\n                <p>\n                    Depending on the booking,\n                    this may include:\n                <\/p>\n\n\n                <ul class=\"mvtc-list\">\n\n                    <li>\n                        Booking name\n                    <\/li>\n\n                    <li>\n                        Telephone or WhatsApp number\n                    <\/li>\n\n                    <li>\n                        Hotel or pickup location\n                    <\/li>\n\n                    <li>\n                        Travel date and pickup time\n                    <\/li>\n\n                    <li>\n                        Passenger number\n                    <\/li>\n\n                    <li>\n                        Flight number for airport pickups\n                    <\/li>\n\n                    <li>\n                        Important luggage information\n                    <\/li>\n\n                    <li>\n                        Child-seat requirements\n                        where applicable\n                    <\/li>\n\n                <\/ul>\n\n                <p style=\"margin-top:20px;\">\n                    If important information changes,\n                    please tell us as soon as possible\n                    so we can update the arrangement.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- Privacy -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-note\">\n\n                <h2>\n                    We Do Not Need Unnecessary Personal Information\n                <\/h2>\n\n                <p>\n                    For a normal private car booking,\n                    Minh Vu Travel does not normally require\n                    a passport copy,\n                    passport number\n                    or national identification document.\n                <\/p>\n\n                <p>\n                    We aim to collect\n                    only the information\n                    reasonably necessary\n                    to arrange and operate the booking.\n                <\/p>\n\n                <p>\n                    See our\n                    <a href=\"\/privacy-policy\/\">\n                        Privacy Policy\n                    <\/a>\n                    for more information.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         VEHICLES\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Vehicles &amp; Drivers\n                <\/div>\n\n                <h2>\n                    Vehicle Category Rather Than an Exact Individual Car\n                <\/h2>\n\n                <p>\n                    We confirm a vehicle category\n                    suitable for the passengers,\n                    luggage and service booked.\n                <\/p>\n\n                <p>\n                    Unless specifically agreed,\n                    a particular brand,\n                    colour, registration number\n                    or individual vehicle\n                    is not guaranteed.\n                <\/p>\n\n                <p>\n                    Driver or vehicle allocation\n                    may change when necessary\n                    because of schedules,\n                    maintenance or another\n                    practical operating reason.\n                <\/p>\n\n                <p>\n                    Our priority is to provide\n                    a suitable vehicle\n                    for the confirmed service.\n                <\/p>\n\n                <p>\n                    See our\n                    <a href=\"\/private-car-service-policy\/\">\n                        Private Car Service Policy\n                    <\/a>.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         DRIVER \/ GUIDE\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-note\">\n\n                <h2>\n                    Drivers Are Not Licensed Tour Guides\n                <\/h2>\n\n                <p>\n                    Minh Vu Travel drivers\n                    provide transport\n                    and help with practical\n                    pickup and travel arrangements.\n                <\/p>\n\n                <p>\n                    Many drivers can communicate\n                    in basic English,\n                    and translation tools\n                    may be used where helpful.\n                <\/p>\n\n                <p>\n                    Unless a guide service\n                    has specifically been booked,\n                    the driver should not be treated\n                    as a licensed professional tour guide.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         PICKUP ACCESS\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Pickup &amp; Access\n                <\/div>\n\n                <h2>\n                    Pickup Is Subject to Safe and Permitted Vehicle Access\n                <\/h2>\n\n                <p>\n                    We normally aim\n                    for convenient pickup and drop-off\n                    at the location confirmed\n                    with the customer.\n                <\/p>\n\n                <p>\n                    However, vehicles cannot enter\n                    every street, pedestrian zone,\n                    airport area, port,\n                    attraction or restricted road.\n                <\/p>\n\n                <p>\n                    Local traffic rules,\n                    police instructions,\n                    airport or port rules,\n                    attraction restrictions,\n                    safety conditions\n                    or temporary road closures\n                    may require a nearby meeting point.\n                <\/p>\n\n                <p>\n                    When this happens,\n                    Minh Vu Travel will help guide\n                    the customer to a practical\n                    permitted pickup location.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         WAITING\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Time\n                <\/div>\n\n                <h2>\n                    Waiting Time &amp; Overtime\n                <\/h2>\n\n                <p>\n                    Included waiting time\n                    depends on the type of booking.\n                <\/p>\n\n                <p>\n                    We do not normally\n                    calculate overtime\n                    because of every small delay.\n                <\/p>\n\n                <p>\n                    Overtime becomes relevant\n                    when a customer substantially\n                    extends the confirmed service,\n                    adds significant waiting\n                    or changes the itinerary\n                    in a way that increases\n                    the service duration.\n                <\/p>\n\n                <p>\n                    Where an overtime rate applies,\n                    the rate confirmed\n                    for the individual booking\n                    is the main reference.\n                <\/p>\n\n                <p>\n                    See our\n                    <a href=\"\/waiting-overtime-policy\/\">\n                        Waiting Time &amp; Overtime Policy\n                    <\/a>.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         LUGGAGE\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Luggage &amp; Child Seats\n                <\/div>\n\n                <h2>\n                    Vehicle Capacity Depends on the Complete Booking\n                <\/h2>\n\n                <p>\n                    Vehicle suitability depends\n                    on passengers and luggage together.\n                <\/p>\n\n                <p>\n                    Customers should tell us\n                    about large luggage,\n                    strollers, wheelchairs,\n                    child seats\n                    or other bulky items\n                    that may affect vehicle space.\n                <\/p>\n\n                <p>\n                    Child seats are available\n                    on request and subject\n                    to the arrangement confirmed\n                    for the booking.\n                <\/p>\n\n                <p>\n                    See our\n                    <a href=\"\/child-seat-luggage-policy\/\">\n                        Child Seat &amp; Luggage Policy\n                    <\/a>.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         TICKETS\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Tickets\n                <\/div>\n\n                <h2>\n                    Attraction Tickets Are Separate Unless Included\n                <\/h2>\n\n                <p>\n                    A private car quotation\n                    does not normally include\n                    attraction tickets\n                    unless this is clearly stated.\n                <\/p>\n\n                <p>\n                    Where Minh Vu Travel\n                    arranges a ticket,\n                    the ticket's validity,\n                    change conditions\n                    and refund eligibility\n                    may depend on\n                    the relevant attraction\n                    or provider.\n                <\/p>\n\n                <p>\n                    If plans change,\n                    we will first check\n                    whether the ticket\n                    can be changed,\n                    rescheduled or refunded.\n                <\/p>\n\n                <p>\n                    If we have already purchased\n                    a ticket specifically\n                    for the customer\n                    and the provider confirms\n                    that its cost cannot be recovered,\n                    that ticket cost remains payable.\n                <\/p>\n\n                <p>\n                    See our\n                    <a href=\"\/ticket-booking-policy\/\">\n                        Ticket Booking Policy\n                    <\/a>.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         CUSTOMER CONDUCT\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    During the Journey\n                <\/div>\n\n                <h2>\n                    Safe and Respectful Use of the Vehicle\n                <\/h2>\n\n                <p>\n                    We ask customers\n                    to use the vehicle\n                    in a reasonable and respectful way\n                    and follow lawful safety instructions\n                    from the driver.\n                <\/p>\n\n                <p>\n                    Customers should not ask\n                    a driver to:\n                <\/p>\n\n\n                <ul class=\"mvtc-list\">\n\n                    <li>\n                        Break traffic laws\n                    <\/li>\n\n                    <li>\n                        Drive at an unsafe speed\n                    <\/li>\n\n                    <li>\n                        Enter a prohibited\n                        or restricted road\n                    <\/li>\n\n                    <li>\n                        Stop in a place\n                        where stopping is not permitted\n                    <\/li>\n\n                    <li>\n                        Carry passengers\n                        or items in an unsafe\n                        or unlawful manner\n                    <\/li>\n\n                <\/ul>\n\n                <p style=\"margin-top:20px;\">\n                    If a requested arrangement\n                    cannot be performed safely\n                    or lawfully,\n                    we will explain the issue\n                    and try to suggest\n                    a practical alternative.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         PROBLEMS\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-note\">\n\n                <h2>\n                    If Something Is Wrong, Contact Us During the Trip\n                <\/h2>\n\n                <p>\n                    If there is a problem\n                    with the driver,\n                    vehicle, pickup,\n                    ticket or another\n                    Minh Vu Travel arrangement,\n                    please contact us\n                    as soon as possible.\n                <\/p>\n\n                <p>\n                    When possible,\n                    we want the opportunity\n                    to solve the issue\n                    while the service\n                    is still taking place.\n                <\/p>\n\n                <p>\n                    Depending on the situation,\n                    this may mean contacting\n                    the driver,\n                    changing a pickup arrangement,\n                    checking a ticket,\n                    arranging another vehicle\n                    or finding another\n                    practical solution.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         EVENTS OUTSIDE CONTROL\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Unexpected Events\n                <\/div>\n\n                <h2>\n                    Weather, Traffic, Closures &amp; Events Outside Reasonable Control\n                <\/h2>\n\n                <p>\n                    Some circumstances\n                    cannot be fully controlled\n                    by either the customer\n                    or Minh Vu Travel.\n                <\/p>\n\n                <p>\n                    Examples may include:\n                <\/p>\n\n\n                <ul class=\"mvtc-list\">\n\n                    <li>\n                        Severe weather\n                    <\/li>\n\n                    <li>\n                        Flooding or unsafe road conditions\n                    <\/li>\n\n                    <li>\n                        Major traffic disruption\n                    <\/li>\n\n                    <li>\n                        Road closures\n                    <\/li>\n\n                    <li>\n                        Police or government restrictions\n                    <\/li>\n\n                    <li>\n                        Airport or port access changes\n                    <\/li>\n\n                    <li>\n                        Attraction closures\n                    <\/li>\n\n                    <li>\n                        Natural events\n                    <\/li>\n\n                    <li>\n                        Other circumstances\n                        outside reasonable operational control\n                    <\/li>\n\n                <\/ul>\n\n                <p style=\"margin-top:20px;\">\n                    When such an event affects the booking,\n                    our first approach is to see\n                    what practical solution is available.\n                <\/p>\n\n                <p>\n                    This may include changing\n                    the pickup time,\n                    route, travel date,\n                    sightseeing stop\n                    or another part of the service.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         DELAYS\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Travel Times\n                <\/div>\n\n                <h2>\n                    Journey Times Are Estimates\n                <\/h2>\n\n                <p>\n                    Estimated journey times\n                    may be affected by traffic,\n                    weather, road conditions,\n                    local events,\n                    attraction congestion\n                    and other circumstances.\n                <\/p>\n\n                <p>\n                    Where a customer\n                    has a flight,\n                    cruise departure\n                    or another fixed deadline,\n                    we recommend allowing\n                    a reasonable time margin.\n                <\/p>\n\n                <p>\n                    Minh Vu Travel may recommend\n                    an earlier pickup time\n                    when we believe\n                    this provides a safer\n                    travel margin.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         RESPONSIBILITY\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Responsibility\n                <\/div>\n\n                <h2>\n                    Our Responsibility for the Service\n                <\/h2>\n\n                <p>\n                    Minh Vu Travel is responsible\n                    for arranging and providing\n                    the confirmed service\n                    with reasonable care\n                    and in accordance\n                    with applicable requirements.\n                <\/p>\n\n                <p>\n                    If a problem is caused\n                    by something within\n                    our reasonable operational control,\n                    we will work to resolve it\n                    in a fair and practical way.\n                <\/p>\n\n                <p>\n                    Where a problem results\n                    from circumstances outside\n                    our reasonable control,\n                    we will still try\n                    to help minimise\n                    the disruption where practical.\n                <\/p>\n\n                <p>\n                    Nothing in these terms\n                    is intended to exclude,\n                    restrict or remove\n                    any customer right\n                    or responsibility\n                    that cannot lawfully\n                    be excluded under\n                    applicable Vietnamese law.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         THIRD PARTY\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Third-Party Services\n                <\/div>\n\n                <h2>\n                    Attractions &amp; Other Independent Providers\n                <\/h2>\n\n                <p>\n                    Some services connected\n                    with a Minh Vu Travel booking\n                    are operated by independent providers.\n                <\/p>\n\n                <p>\n                    These may include\n                    attractions,\n                    cable-car operators,\n                    restaurants,\n                    activity providers,\n                    shows or payment services.\n                <\/p>\n\n                <p>\n                    Their own operating,\n                    safety, entry,\n                    cancellation\n                    or refund conditions\n                    may apply to the service\n                    they provide.\n                <\/p>\n\n                <p>\n                    When Minh Vu Travel\n                    has arranged such a service\n                    for the customer,\n                    we will still help communicate\n                    with the provider\n                    where reasonably practical\n                    if a problem occurs.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         COMPLAINTS\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-note\">\n\n                <h2>\n                    Complaints &amp; Resolving Problems\n                <\/h2>\n\n                <p>\n                    If you are unhappy\n                    with a Minh Vu Travel service,\n                    contact us and explain\n                    what happened.\n                <\/p>\n\n                <p>\n                    Where possible,\n                    please provide the booking details\n                    and relevant information\n                    so we can understand\n                    the issue accurately.\n                <\/p>\n\n                <p>\n                    Our first preference\n                    is to discuss the problem\n                    directly with the customer\n                    and look for a fair,\n                    practical resolution.\n                <\/p>\n\n                <p>\n                    Making a complaint\n                    does not remove any rights\n                    the customer may have\n                    under applicable law.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         LAW\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Applicable Law\n                <\/div>\n\n                <h2>\n                    Vietnamese Law Applies\n                <\/h2>\n\n                <p>\n                    Minh Vu Travel operates\n                    our transport and travel services\n                    in Vietnam.\n                <\/p>\n\n                <p>\n                    These Terms &amp; Conditions\n                    are therefore interpreted\n                    in accordance with\n                    applicable Vietnamese law.\n                <\/p>\n\n                <p>\n                    Our transport operations\n                    follow applicable requirements\n                    relating to passenger transport,\n                    vehicles, drivers,\n                    road safety,\n                    transport documentation,\n                    passenger insurance\n                    and lawful pickup and drop-off.\n                <\/p>\n\n                <p>\n                    Nothing in these terms\n                    is intended to override\n                    mandatory protections\n                    provided to customers\n                    under Vietnamese law.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         DISPUTE\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Disputes\n                <\/div>\n\n                <h2>\n                    We Prefer to Resolve Issues Directly First\n                <\/h2>\n\n                <p>\n                    If a disagreement arises,\n                    we encourage the customer\n                    to contact Minh Vu Travel first.\n                <\/p>\n\n                <p>\n                    We will review\n                    the booking confirmation,\n                    communication history\n                    and what actually happened\n                    during the service.\n                <\/p>\n\n                <p>\n                    We will then try\n                    to reach a reasonable solution\n                    through direct communication.\n                <\/p>\n\n                <p>\n                    If the matter cannot\n                    be resolved directly,\n                    the customer and Minh Vu Travel\n                    retain the rights\n                    and dispute-resolution options\n                    available under applicable\n                    Vietnamese law.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         POLICY RELATIONSHIP\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-content\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Detailed Policies\n                <\/div>\n\n                <h2>\n                    These Terms Work Together With Our Other Policies\n                <\/h2>\n\n                <p>\n                    Instead of repeating\n                    every detailed condition\n                    on this page,\n                    Minh Vu Travel maintains\n                    separate policies\n                    for the main parts\n                    of our service.\n                <\/p>\n\n\n                <div class=\"mvtc-policy-grid\">\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/booking-payment-policy\/\"\n                    >\n\n                        <strong>\n                            Booking &amp; Payment Policy\n                        <\/strong>\n\n                        <span>\n                            Booking confirmation,\n                            cash, deposits,\n                            Wise, PayPal and receipts.\n                        <\/span>\n\n                    <\/a>\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/cancellation-policy\/\"\n                    >\n\n                        <strong>\n                            Cancellation &amp; Changes Policy\n                        <\/strong>\n\n                        <span>\n                            Rescheduling,\n                            cancellations,\n                            deposits and booking changes.\n                        <\/span>\n\n                    <\/a>\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/private-car-service-policy\/\"\n                    >\n\n                        <strong>\n                            Private Car Service Policy\n                        <\/strong>\n\n                        <span>\n                            Vehicles, drivers,\n                            pickup procedures,\n                            service operation and legal compliance.\n                        <\/span>\n\n                    <\/a>\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/waiting-overtime-policy\/\"\n                    >\n\n                        <strong>\n                            Waiting Time &amp; Overtime Policy\n                        <\/strong>\n\n                        <span>\n                            Included waiting,\n                            service duration\n                            and additional time.\n                        <\/span>\n\n                    <\/a>\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/child-seat-luggage-policy\/\"\n                    >\n\n                        <strong>\n                            Child Seat &amp; Luggage Policy\n                        <\/strong>\n\n                        <span>\n                            Child seats,\n                            luggage capacity\n                            and vehicle selection.\n                        <\/span>\n\n                    <\/a>\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/ticket-booking-policy\/\"\n                    >\n\n                        <strong>\n                            Ticket Booking Policy\n                        <\/strong>\n\n                        <span>\n                            QR tickets,\n                            payment,\n                            changes and refunds.\n                        <\/span>\n\n                    <\/a>\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/privacy-policy\/\"\n                    >\n\n                        <strong>\n                            Privacy Policy\n                        <\/strong>\n\n                        <span>\n                            Limited customer information,\n                            privacy and data handling.\n                        <\/span>\n\n                    <\/a>\n\n\n                    <a\n                        class=\"mvtc-policy-link\"\n                        href=\"\/policies\/\"\n                    >\n\n                        <strong>\n                            All Minh Vu Travel Policies\n                        <\/strong>\n\n                        <span>\n                            View the complete\n                            Minh Vu Travel policy centre.\n                        <\/span>\n\n                    <\/a>\n\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         CHANGES TO TERMS\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-note\">\n\n                <h2>\n                    Updates to These Terms\n                <\/h2>\n\n                <p>\n                    Minh Vu Travel may update\n                    these Terms &amp; Conditions\n                    when our services,\n                    operating practices\n                    or applicable requirements change.\n                <\/p>\n\n                <p>\n                    The current version\n                    will be published\n                    on this page\n                    with an updated revision date.\n                <\/p>\n\n                <p>\n                    A material change\n                    to these general website terms\n                    does not automatically change\n                    a specific price or service arrangement\n                    that Minh Vu Travel\n                    has already confirmed\n                    with a customer,\n                    unless a change is required\n                    by applicable law\n                    or separately agreed.\n                <\/p>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         FAQ\n    ====================================================== -->\n\n    <section class=\"mvtc-section\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-faq-heading\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Frequently Asked Questions\n                <\/div>\n\n                <h2>\n                    Terms &amp; Booking Questions\n                <\/h2>\n\n                <p>\n                    Simple answers about how\n                    Minh Vu Travel bookings work.\n                <\/p>\n\n            <\/div>\n\n\n            <div class=\"mvtc-faq\">\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        What is the main reference for my booking?\n                    <\/h3>\n\n                    <p>\n                        Your individual booking confirmation\n                        is the main reference\n                        for your date,\n                        pickup time, route,\n                        vehicle, price\n                        and included services.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Can the price change after I book?\n                    <\/h3>\n\n                    <p>\n                        We normally honour\n                        the price confirmed\n                        for the agreed service.\n                        A price may change\n                        if you request\n                        a significant additional service,\n                        route change\n                        or extension.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Are attraction tickets included in the car price?\n                    <\/h3>\n\n                    <p>\n                        Normally no,\n                        unless your quotation\n                        specifically states\n                        that tickets are included.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Can I change my pickup time or itinerary?\n                    <\/h3>\n\n                    <p>\n                        Often yes.\n                        Contact us and we will first check\n                        whether the booking\n                        can be adjusted\n                        before treating it\n                        as a cancellation.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Do you automatically charge a cancellation fee?\n                    <\/h3>\n\n                    <p>\n                        No.\n                        We do not automatically\n                        add a cancellation fee\n                        simply because plans change.\n                        If a real non-recoverable cost\n                        has already been incurred,\n                        we will explain it.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Can the driver or vehicle change?\n                    <\/h3>\n\n                    <p>\n                        Yes, when operationally necessary.\n                        We aim to provide\n                        a suitable vehicle category\n                        for the confirmed passengers,\n                        luggage and service.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Can I ask the driver to add another stop?\n                    <\/h3>\n\n                    <p>\n                        Often yes.\n                        If the additional stop\n                        significantly changes\n                        the route or service time,\n                        we will check availability\n                        and confirm any additional cost.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        What happens if the road or attraction is closed?\n                    <\/h3>\n\n                    <p>\n                        We will try to find\n                        a practical alternative,\n                        which may include\n                        changing the route,\n                        time, date\n                        or sightseeing stop.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        What if I have a problem during the trip?\n                    <\/h3>\n\n                    <p>\n                        Contact Minh Vu Travel\n                        as soon as possible.\n                        We want the opportunity\n                        to help solve the issue\n                        while the service\n                        is still taking place.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Does Minh Vu Travel follow Vietnamese transport regulations?\n                    <\/h3>\n\n                    <p>\n                        Yes.\n                        Minh Vu Travel operates\n                        our transport services\n                        in accordance with\n                        applicable Vietnamese\n                        transport and road-safety requirements.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Which law applies to my booking?\n                    <\/h3>\n\n                    <p>\n                        Minh Vu Travel operates in Vietnam,\n                        and these terms\n                        are interpreted according\n                        to applicable Vietnamese law.\n                    <\/p>\n\n                <\/div>\n\n\n                <div class=\"mvtc-faq-item\">\n\n                    <h3>\n                        Do these terms remove my consumer rights?\n                    <\/h3>\n\n                    <p>\n                        No.\n                        Nothing in these terms\n                        is intended to remove\n                        a customer right\n                        that cannot lawfully\n                        be excluded or restricted\n                        under applicable Vietnamese law.\n                    <\/p>\n\n                <\/div>\n\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n    <!-- =====================================================\n         CTA\n    ====================================================== -->\n\n    <section class=\"mvtc-section mvtc-section-light\">\n\n        <div class=\"mvtc-container\">\n\n            <div class=\"mvtc-cta\">\n\n                <div class=\"mvtc-eyebrow\">\n                    Need Clarification?\n                <\/div>\n\n                <h2>\n                    Ask Us Before You Book\n                <\/h2>\n\n                <p>\n                    If you are unsure\n                    about the route,\n                    vehicle, waiting time,\n                    payment, child seat,\n                    ticket or any other condition,\n                    send us a message.\n                    We would rather clarify it\n                    before the trip.\n                <\/p>\n\n\n                <div class=\"mvtc-buttons\">\n\n                    <a\n                        class=\"mvtc-btn mvtc-btn-primary\"\n                        href=\"https:\/\/wa.me\/84905989702\"\n                        target=\"_blank\"\n                        rel=\"noopener noreferrer\"\n                    >\n                        Message Us on WhatsApp\n                    <\/a>\n\n                    <a\n                        class=\"mvtc-btn mvtc-btn-secondary\"\n                        href=\"\/contact\/\"\n                    >\n                        Contact Minh Vu Travel\n                    <\/a>\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n    <\/section>\n\n\n<\/div>\n\n\n<!-- ============================================================\nSTRUCTURED DATA\n============================================================ -->\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"WebPage\",\n      \"@id\": \"https:\/\/danangtohoian.com\/terms-conditions\/#webpage\",\n      \"url\": \"https:\/\/danangtohoian.com\/terms-conditions\/\",\n      \"name\": \"Terms & Conditions | Minh Vu Travel\",\n      \"description\": \"Minh Vu Travel Terms & Conditions for private car bookings, payments, itinerary changes, passenger responsibilities, tickets, delays and customer support.\",\n      \"dateModified\": \"2026-09-07\",\n      \"isPartOf\": {\n        \"@id\": \"https:\/\/danangtohoian.com\/#website\"\n      },\n      \"about\": {\n        \"@id\": \"https:\/\/danangtohoian.com\/#organization\"\n      }\n    },\n    {\n      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tickets, delays and customer support.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-101153","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/pages\/101153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/comments?post=101153"}],"version-history":[{"count":4,"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/pages\/101153\/revisions"}],"predecessor-version":[{"id":101158,"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/pages\/101153\/revisions\/101158"}],"wp:attachment":[{"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/media?parent=101153"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/categories?post=101153"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/danangtohoian.com\/ko\/wp-json\/wp\/v2\/tags?post=101153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}